New study: The Agentic AI gap
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A product return is one of the most crushing plot twists that can happen to an eCommerce manager. You’ve done everything right. The money was already in your account. But in the end, you lose it all. As if the lost sale wasn’t painful enough, you also get extra work on top of that with […]
July 17, 2023
Read moreIn the dynamic and ever-evolving business environment of today’s world, organizations across industries are increasingly recognizing the urge to pursue digital transformations to maintain their competitive edge. However, the journey toward successful transformation is riddled with challenges, complexities, and uncertainties. This riddle can be solved with the help of an IT strategy hub. What […]
July 14, 2023
Read moreThanks to retail giants like Amazon, customer expectations are at an all-time high. For many eCommerce companies, ensuring timely delivery is vital to excellent customer service. But this can only be achieved with a streamlined and efficient logistics operation. You can break down eCommerce business logistics into four main processes: Warehousing and inventory management Order […]
July 12, 2023
Read moreWhen you think about product information management (PIM) and digital asset management (DAM) systems, you tend to consider their benefits in terms of back-end optimization. They can be massively helpful for eCommerce managers because they keep all the different pieces of information and content in order, cataloged, and easily accessible. You can compare those systems […]
July 10, 2023
Read moreOver the past few years, there have been a few black swans, also known as unpredictable events, in the world of eCommerce. There have been many times when businesses and customers worldwide have been left wondering where in the world their shipments were and how long it would be until they received them. This disruption […]
July 5, 2023
Read moreSAP composable storefront is one of the most capable headless front ends around and offers robust features coupled with great performance. Because of this, it’s a great choice for demanding eCommerce owners. The storefront is also pretty demanding in its own right with the number of skills you’ll need in order to deliver a great […]
July 4, 2023
Read moreWhen you’re looking for a composable storefront for your eCommerce, SAP composable storefront, formerly known as SAP Spartacus, is often suggested as one of the best choices. The library can support your business in reaching new highs with its lean open-source architecture, progressive web app (PWA) features, and vast customization options. But choosing the right […]
June 28, 2023
Read moreEven if your store sells the highest quality products, you have the most impressive website design, and your social media pages are always active, you won’t achieve a high ROI if customers can’t identify and engage with your brand. This shouldn’t come as a surprise. Today’s customers increasingly seek emotional connections with brands. In fact, […]
June 28, 2023
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In my previous article, I defined the key aspects to consider when creating a digital roadmap. A digital roadmap is the most important vehicle to drive digitalization. It provides a clear path and defines crucial milestones to monitor, understand, and drive your company’s success in digitalization at any given time. Today, I want to […]
June 22, 2023
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