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At Insights, we blend our knowledge-sharing culture with cutting-edge technology. Explore expert insights on software engineering, digital commerce, AI, and cloud tech, plus updates on Cloudflight's projects.

Study on AI agents in German enterprises: Implementation lags behind hype

The company builds AI-first consulting offering as new CEO takes over.

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An older woman smiles as she greets a nurse holding a tablet at her door in a bright, modern home setting, highlighting the benefits of an enhanced Digital Patient Experience.
Strategy & Transformation

What digital patient experience actually means, and why most health systems get it wrong

You keep investing in digitalization, but your patient experience doesn’t improve. You introduce a new booking tool. New portal. New document system. Another integration project. All of it counts as progress on paper, but in the waiting room, the same patient still re-enters the same data for the third time and still has no idea what happens next. Sounds familiar? The problem is that patients experience your hospital as a sequence […]

August 20, 20265 min.

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Robot reading a document
Agentic AI

AI agents vs agentic AI: understanding the terminology

Executive summary AI agents and agentic AI aren’t synonyms, and confusing them costs organizations real money. Although there’s still some debate about the industry-wide definition, in Cloudflight, we describe an AI agent as a software component designed to handle a specific, well-defined task. Agentic AI,…

May 11, 2026

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Two smartphones: the first, running iOS, shows a finger tapping a Universal Link on a web page; the second displays an app home screen built with React Native, featuring a rocket icon and “Welcome.” A green arrow points from the first phone to the second.
Frontend & Mobile

How to setup Universal Links for iOS in React Native

TL;DR This post explains how iOS Universal Links work and what is required to implement them. It covers how to handle incoming links in an iOS app, how to create and configure the Apple App Site Association (AASA) file, and how to correctly host the file so that iOS can securely associate a domain with […]

January 21, 2026

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Two people draw diagrams and write notes with markers on a whiteboard filled with sketches, lists, and wireframes, suggesting a brainstorming or planning session focused on Test Automation Design Pattern concepts like the Page Object Model or Screenplay Pattern.
Testing & Quality

Choosing the Right Test Automation Design Pattern: Page Object Model, Flow Model Pattern, or Screenplay Pattern?

TL;DR The Page Object Model (POM) is the industry standard, but it is not easily scalable. The Flow Model Pattern improves upon the basic POM, offering a perfectly balanced solution that is not overly complex yet still scalable. The Screenplay Pattern is best suited for highly complex solutions and requires test engineers to have more […]

December 16, 2025

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autonomous commerce
Agentic AI

Smarter, not bigger: unlocking autonomous commerce with Emporix

For many B2B organizations, the promise of digital transformation still feels just out of reach. Companies have invested heavily in eCommerce capabilities, expecting modern platforms to streamline operations and strengthen customer relationships. Yet the reality on the ground tells a different story: one where digital investments often create as many challenges as they solve. The numbers tell […]

November 27, 2025

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Apple devices including two laptops, an iPad, three iPhones, and a smartwatch are neatly arranged on a light wood floor—perfect for demonstrating cross-platform testing setups.
Testing & Quality

Using WebdriverIO v9 for Effective Cross-Platform End-to-End Testing

Preface In a previous article from the start of this year, I mentioned various frameworks that can be used for mobile test automation. The one that came up repeatedly was WebdriverIO, which I have been using actively for over two years now. It is a shame that there are no really comprehensive articles on how […]

November 17, 2025

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Commerce & Customer Experience

Why most B2B eCommerce strategies fail before they start: 2026 study excerpt

Modern B2B commerce is facing a widening gap between expectation and execution. The rules of the game have changed: buyers now demand seamless digital experiences, personalized pricing, real-time information, and the same convenience they enjoy in the B2C environment. Meanwhile, many organizations are still running on aging platforms designed for a different era; one […]

October 20, 2025

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Close-up of a person writing with a pen on paper, sketching a website or app wireframe. The hand is drawing boxes and labeled sections focused on UX Writing, and the paper is on a dark table—highlighting the planning process for effective business applications.
UX/UI Design

UX Writing for Business Applications

Let’s be honest – who wakes up and and is excited to read button labels or error messages? But have you ever clicked a vague “Next” button and immediately regretted it because you had no idea where it was taking you? Or stared at an error message like “Something went wrong” and thought, Great. That’s […]

October 8, 2025

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Commerce & Customer Experience

Extending Medusa.js with integrated CMS to create compelling content experiences 

In our journey of implementing Medusa.js for diverse ecommerce businesses, we’ve consistently seen how its flexible, customizable architecture creates exceptional shopping experiences. Clients come to us excited about Medusa’s technical advantages, praising its extensibility and modular design, which makes it a favorite among developers. Yet as our clients’ stores mature, a common question emerges: “How […]

September 3, 2025

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