New Study: The Agentic AI Gap
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Product to solution provider
Report
Changing you business in manufacturing into a solution provider is your chance to become unique in the industry and push your customers experience. Companies are now able to go further and do the step from a product supplier to a full solution provider through a straight focus on ytheir customers, the adjustment of the business strategy and the usuage of digital technologies. But this development requires a global transformation in all entities of your business and the commitment of continuous innovation and customer satisfaction.
The leap from product to solution provider requires a fundamental realignment of business strategy. Companies must position their products as part of a comprehensive solution package that meets customers’ specific needs. This requires an in-depth knowledge of customer requirements and close collaboration with them to develop tailored solutions.
shape your own awareness
A key challenge is that the company’s role is changing from that of a pure manufacturer to that of a service provider. This requires a transformation of internal structures, processes and capabilities in order to be able to offer customers added value in the form of services, maintenance, training and consulting. In addition, a strong customer focus is required to build long-term partnerships and ensure continuous development of solutions.
the power of digitization
Digitalization plays a crucial role in realizing the leap to solution provider. By using technologies such as the Internet of Things (IoT), artificial intelligence and Big Data analytics, companies can collect, analyze and use valuable data to continuously improve their solutions. In addition, digitalization is enabling the development of new business models, such as providing solutions as a service (SaaS), to offer customers even more flexibility.
about the whitepaper
The manufacturing industry has undergone a significant transformation in recent years as customers increasingly look for comprehensive solutions rather than individual products. This white paper examines the challenges and success factors in the transition from a pure product provider to a holistic solution provider in mechanical engineering.